Excellence in Service
Innovation of Integrated Information Systems

In its diligent commitment to providing the highest quality service, Interpreting Central Corp. (ICC) has made a significant investment in modernizing its information systems and automating its quality assurance processes. ICC is now a registered licensee of Exaro. This is the most robust resource and logistics management system in the industry. It enables ICC to achieve the benchmark in quality of service to which it has always committed itself with greater efficiency and control.

Automated Workflow and Task Management System
Exaro, our fully integrated task scheduling management system insures precise and timely service. Exaro is a relational database application in which task statuses are simultaneously updated in the files of all respective parties. This dynamic and integrated paperless system enables any office staff to monitor and service your requests with the highest efficiency and quality assurance possible.

Quality Assurance Training
As an ICC customer, you can rest assured that your service requests will be processed in the most courteous and professional manner by our caring staff. To ensure consistent customer satisfaction, every member of the ICC team participates in a continuous quality assurance training program. This program is an integral part of our specialized operations and information system.

Automated Quality Control System
As part of our QA processes, Exaro enables ICC to encode multiple stringent criteria required by each type of assignment or by the customer. Only those translators who meet the necessary criteria will be made available by the system for the assignment. You are assured of the most qualified expert every time.